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Policy:
Privacy Policy
Webtoner.com and their affiliates maintain the information we receive online in strict confidence. Information about your account is not sold or shared with any other party. Webtoner.com reserves the right to contact its customers concerning orders and accounts.
If you would like to contact Webtoner.com concerning personal identifiable information online, please call us at 877 709-7140.
Returns
Return Policy:
All Returns are subject to approval.
OEM Products: All OEM Products returned unopened within 90 Days from date of purchase will be assessed a 15% restocking fee.
Remanufactured Products: If a product did not perform to your satisfaction you can return any unused portion of the
product for replacement or full credit within 1 year of purchase.
Compatible Toner / Ink Cartridges ??? We will gladly give you a full refund on unopened compatible toner and/or ink cartridges purchased up to 90 days ago.
A Return Authorization (RA) Number must be obtained before any products can be returned. Call 703-709-7140 for RA Number and return instructions. Returns will not be accepted without an RA Number.
Shipping
All orders received by 3:00 pm EST will be shipped by UPS ground that day. The customer can specify upgrades to shipping to 2ND day air or Next day air at an additional cost. Webtoner.com has the right to use another carrier if UPS is not available for the shipping terms the customer desires. Webtoner.com will provide tracking numbers on all orders by phone 877 709-7140 if not posted on the website.
Warranty:
Warranties:
Toner / Ink cartridges ??? Are guaranteed to be free of defects in material and workmanship. If you ever experience a defective or unsatisfactory product, we will replace it or refund the full purchase price and subject to the conditions stated above. We also guarantee that, under normal use and subject to the conditions stated below, our remanufactured and compatible cartridges, toner, drum, ink, ribbon, and thermal transfer ribbon will not cause damage, abnormal wear or deterioration to any Printer, Fax, or Copier providing the equipment is operated within manufacturer's specifications. In the unlikely event that a defective product causes your Printer, Fax or Copier to fail, whether within the manufacturer's warranty period or after, we will perform the necessary service and repair free of charge. To obtain service please call 703-709-7140. Our liability under this warranty shall be limited to replacement or reimbursement as provided above. This warranty is exclusive and in lieu of all other warranties, expressed, or implied including warranties or merchantability and fitness for a particular purpose.
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